System Status

Live status of our network and services.

All Systems Operational

16/16 up · Updated 00:05

Resolved

Resuelta: incidencia eléctrica y de red en el datacenter de Cogent (España) / Resolved: power and network incident at Cogent datacenter (Spain)

El 2 de octubre entre las 15:47 y las 18:51 (CEST), Cogent, el proveedor donde se alojan nuestros servicios de España, sufrió una caída en su red. Según nos informó el datacenter, unas pruebas de carga de Red Eléctrica (REE) provocaron un fallo en el suministro eléctrico; las baterías se agotaron tras unas dos horas y el grupo electrógeno no llegó a arrancar. El datacenter se conmutó a otra línea eléctrica y, una vez Cogent levantó las sesiones BGP, todos los servicios quedaron restablecidos a las 18:51. Afectó a todos los servicios alojados en España, a las webs hostealo.es y hostealo.com y al área de clientes (my.hostealo.com). Alemania, Países Bajos y Nueva York no se vieron afectados. On October 2 between 15:47 and 18:51 (CEST), Cogent, the provider hosting our Spain services, suffered a network outage caused by a power failure during grid load tests by Red Eléctrica (REE). Datacenter batteries ran out after about two hours and the generator failed to start. Power was switched to another line and, once Cogent restored its BGP sessions, all services were back online at 18:51. All Spain-hosted services, our websites and the client area were affected. Germany, the Netherlands and New York were not affected. Sentimos las molestias. / We apologise for the inconvenience.

Cogent Backbone Dedicated Server ES-101 Dedicated Server ES-102 Dedicated Server ES-Plesk Client Area Main Site

Germany

Last 7 days

Dedicated Server DE-101

100.00% Operational

Operational

Daily uptime, last 7 days

100.0%

Wed 07

100.0%

Thu 08

100.0%

Fri 09

100.0%

Sat 10

100.0%

Sun 11

100.0%

Mon 12

100.0%

Tue 13

Type: Ping
Response Time: 11 ms
Check interval: Every 1 min

Monitoring locations

Amsterdam

8 ms

London

14 ms

Frankfurt

2 ms

Warsaw

22 ms

Dedicated Server DE-102

100.00% Operational

Operational

Daily uptime, last 7 days

100.0%

Wed 07

100.0%

Thu 08

100.0%

Fri 09

100.0%

Sat 10

100.0%

Sun 11

100.0%

Mon 12

100.0%

Tue 13

Type: Ping
Response Time: 12 ms
Check interval: Every 1 min

Monitoring locations

Amsterdam

8 ms

London

14 ms

Frankfurt

7 ms

Warsaw

19 ms

Dedicated Server DE-Plesk

100.00% Operational

Operational

Daily uptime, last 7 days

100.0%

Wed 07

100.0%

Thu 08

100.0%

Fri 09

100.0%

Sat 10

100.0%

Sun 11

100.0%

Mon 12

100.0%

Tue 13

Type: Ping
Response Time: 12 ms
Check interval: Every 1 min

Monitoring locations

Amsterdam

12 ms

London

15 ms

Frankfurt

2 ms

Warsaw

21 ms

Netherlands

Last 7 days

Dedicated Server NL-101

100.00% Operational

Operational

Daily uptime, last 7 days

100.0%

Wed 07

100.0%

Thu 08

100.0%

Fri 09

100.0%

Sat 10

100.0%

Sun 11

100.0%

Mon 12

100.0%

Tue 13

Type: Ping
Response Time: 11 ms
Check interval: Every 1 min

Monitoring locations

Amsterdam

8 ms

London

9 ms

Frankfurt

8 ms

Warsaw

21 ms

Dedicated Server NL-101-2

100.00% Operational

Operational

Daily uptime, last 7 days

100.0%

Wed 07

100.0%

Thu 08

100.0%

Fri 09

100.0%

Sat 10

100.0%

Sun 11

100.0%

Mon 12

100.0%

Tue 13

Type: Ping
Response Time: 49 ms
Check interval: Every 1 min

Monitoring locations

New_york

95 ms

San_francisco

141 ms

Amsterdam

7 ms

London

20 ms

Frankfurt

8 ms

Warsaw

24 ms

New York, USA

Last 7 days

Dedicated Server NY-101

100.00% Operational

Operational

Daily uptime, last 7 days

100.0%

Wed 07

100.0%

Thu 08

100.0%

Fri 09

100.0%

Sat 10

100.0%

Sun 11

100.0%

Mon 12

100.0%

Tue 13

Type: Ping
Response Time: 43 ms
Check interval: Every 1 min

Monitoring locations

New_york

3 ms

San_francisco

56 ms

Amsterdam

78 ms

Dallas

38 ms

Services

Last 7 days

Chat

100.00% Operational

Operational

Daily uptime, last 7 days

100.0%

Wed 07

100.0%

Thu 08

100.0%

Fri 09

100.0%

Sat 10

100.0%

Sun 11

100.0%

Mon 12

100.0%

Tue 13

Type: Ping
Response Time: 10 ms
Check interval: Every 1 min

Monitoring locations

Amsterdam

7 ms

London

16 ms

Frankfurt

1 ms

Warsaw

16 ms

Hypervisor

100.00% Operational

Operational

Daily uptime, last 7 days

100.0%

Wed 07

100.0%

Thu 08

100.0%

Fri 09

100.0%

Sat 10

100.0%

Sun 11

100.0%

Mon 12

100.0%

Tue 13

Type: Ping
Response Time: 12 ms
Check interval: Every 1 min

Monitoring locations

Amsterdam

7 ms

London

4 ms

Frankfurt

14 ms

Warsaw

25 ms

Spain

Last 7 days

Cogent Backbone

Affected

100.00% Operational

Operational

Daily uptime, last 7 days

100.0%

Wed 07

100.0%

Thu 08

100.0%

Fri 09

100.0%

Sat 10

100.0%

Sun 11

100.0%

Mon 12

100.0%

Tue 13

Type: Ping
Response Time: 1 ms
Check interval: Every 1 min

Monitoring locations

Amsterdam

1 ms

London

1 ms

Frankfurt

1 ms

Warsaw

1 ms

Dedicated Server ES-101

Affected

100.00% Operational

Operational

Daily uptime, last 7 days

100.0%

Wed 07

100.0%

Thu 08

100.0%

Fri 09

100.0%

Sat 10

100.0%

Sun 11

100.0%

Mon 12

100.0%

Tue 13

Type: Ping
Response Time: 41 ms
Check interval: Every 1 min

Monitoring locations

New_york

89 ms

Amsterdam

26 ms

London

24 ms

Frankfurt

27 ms

Dedicated Server ES-102

Affected

100.00% Operational

Operational

Daily uptime, last 7 days

100.0%

Wed 07

100.0%

Thu 08

100.0%

Fri 09

100.0%

Sat 10

100.0%

Sun 11

100.0%

Mon 12

100.0%

Tue 13

Type: Ping
Response Time: 59 ms
Check interval: Every 1 min

Monitoring locations

Amsterdam

25 ms

London

27 ms

Frankfurt

141 ms

Warsaw

46 ms

Dedicated Server ES-103

100.00% Operational

Operational

Daily uptime, last 7 days

100.0%

Wed 07

100.0%

Thu 08

100.0%

Fri 09

100.0%

Sat 10

100.0%

Sun 11

100.0%

Mon 12

100.0%

Tue 13

Type: Ping
Response Time: 104 ms
Check interval: Every 1 min

Monitoring locations

Amsterdam

147 ms

London

23 ms

Frankfurt

38 ms

Sao_paulo

210 ms

Dedicated Server ES-104

100.00% Operational

Operational

Daily uptime, last 7 days

100.0%

Wed 07

100.0%

Thu 08

100.0%

Fri 09

100.0%

Sat 10

100.0%

Sun 11

100.0%

Mon 12

100.0%

Tue 13

Type: Ping
Response Time: 61 ms
Check interval: Every 1 min

Monitoring locations

Amsterdam

144 ms

London

23 ms

Frankfurt

33 ms

Warsaw

46 ms

Dedicated Server ES-Plesk

Affected

100.00% Operational

Operational

Daily uptime, last 7 days

100.0%

Wed 07

100.0%

Thu 08

100.0%

Fri 09

100.0%

Sat 10

100.0%

Sun 11

100.0%

Mon 12

100.0%

Tue 13

Type: Ping
Response Time: 31 ms
Check interval: Every 1 min

Monitoring locations

Amsterdam

25 ms

London

26 ms

Frankfurt

27 ms

Warsaw

46 ms

Websites

Last 7 days

Client Area

Affected

100.00% Operational

Operational

Daily uptime, last 7 days

100.0%

Wed 07

100.0%

Thu 08

100.0%

Fri 09

100.0%

Sat 10

100.0%

Sun 11

100.0%

Mon 12

100.0%

Tue 13

Type: Website
Response Time: 256 ms
Check interval: Every 1 min
SSL expires: 14 Dec 2026

Monitoring locations

Amsterdam

337 ms

London

186 ms

Frankfurt

257 ms

Warsaw

245 ms

Main Site

Affected

100.00% Operational

Operational

Daily uptime, last 7 days

100.0%

Wed 07

100.0%

Thu 08

100.0%

Fri 09

100.0%

Sat 10

100.0%

Sun 11

100.0%

Mon 12

100.0%

Tue 13

Type: Website
Response Time: 139 ms
Check interval: Every 1 min
SSL expires: 27 Nov 2026

Monitoring locations

Amsterdam

200 ms

London

59 ms

Frankfurt

149 ms

Warsaw

151 ms

Monitoring by HetrixTools. Data refreshes every 5 minutes.